Welcome to Lolita Kawaii, where our mission is to bring exquisite Lolita dresses to customers around the world. We are immensely grateful for your interest in our products and your decision to make a purchase. No matter where you are located, we are committed to ensuring that you can enjoy our products and services. Below is our shipping and delivery policy, designed to provide you with a clear expectation of order processing and transit times.

Global Sales

Lolita Kawaii's Lolita dresses are available for global sales. No matter your country or region, as long as courier services are accessible, you have the opportunity to enjoy our beautiful dresses.

Pre-order Items

Pre-order Lolita dresses include those that are not yet produced, such as limited editions or specially designed dresses. We offer pre-order services worldwide.

Estimated Shipping Time: The production and preparation for shipping time is approximately 3 months. We are committed to ensuring that customers around the globe receive their desired orders in a timely manner.

Made-to-order Items

With our customization service, you can create a unique Lolita dress tailored to your personal preferences. The production time for customized items is about 40 days, depending on the complexity of the dress design and our production schedule.

In-stock Items

In-stock items refer to those Lolita dresses that have already been produced and are ready to be shipped immediately.

Estimated Shipping Time: We promise to ship within 3-14 days after receiving the order, depending on the courier service you choose.

Available Shipping Methods

Eyoubao: Estimated 15-35 days. Please be aware that there might be some delays due to the ongoing impacts of Covid-19.

EMS: Estimated 7-15 days. Current conditions may cause some delays, so we appreciate your patience.

SAL: Estimated 25-45 days. Given the unpredictability of the current situation, there might be delays in shipping times.

Chinese Air: Estimated 25-40 days. Delays are possible due to the effects of Covid-19 on global logistics.

Yanwen Express: Estimated 10-20 days. This service has shown to be stable in its delivery times, offering a reliable option.

FedEx: Estimated 6-8 days. A faster option for those needing their orders promptly, with less impact from current global delays.

DHL: Estimated 3-7 days. DHL provides a swift delivery service, making it an excellent choice for urgent orders.

Immediate Order Processing

Understanding the importance of quick order processing, we commit to handling your orders within 24 hours after receipt, ensuring a seamless and worry-free shopping experience for you.

Important Information for Receiving Orders

To ensure the safe and accurate delivery of your package, we strongly advise providing complete and detailed receiving information when placing an order. Accurate delivery address, contact name, and contact phone number are crucial for preventing package loss.

For dear customers

We at Lolita Kawaii are dedicated to providing you with high-quality products and exceptional service. We value every customer at Lolita Kawaii and your trust and support mean the world to us. Thank you for choosing us for your Lolita dress needs. If you have any questions about shipping and delivery, or if you would like to learn more about our customization services, please do not hesitate to contact our customer service team.