Lolita Sweetheart: Vintage Red-Brown & Cream Fairy-Tale Dress

- Careful, durable packing
- Tracking number for every parcel, from dispatch to your door
- Secure payment via Shopify checkout: PayPal, credit cards, Apple Pay, Google Pay, Shop Pay
- Replies to order questions within 24 hours on business days
- No hidden fees

In-stock items are processed within 24 hours and shipped within 3-14 days. Pre-order and made-to-order items are produced after you order: the listing states the production time (often 45 days, up to about 3 months for limited editions, about 40 days for customized pieces). We email you when a pre-order ships.

Parcels ship from our warehouse in China. Transit time depends on the courier you choose:
- DHL: 3-7 days
- FedEx: 6-8 days
- EMS: 7-15 days
- Yanwen Express: 10-20 days
- Eyoubao / airmail: 15-35 days
- SAL: 25-45 days
Free shipping on orders over USD 69. Customs duties, where they apply, are paid by the customer.

- In-stock items: return within 30 days of delivery, unworn with tags attached. You pay the return shipping unless the item is wrong or defective.
- Pre-orders: cancel within 24 hours for a full refund; once in production a 65% refund is available.
- Limited editions, made-to-order and customized pieces cannot be returned once production has started, except for quality defects. Deposits are non-refundable.
- Full terms on our Return and Refund page.